Legal Documentation UNEE PRIVACY POLICY
Last Updated: August 24, 2026
1. Introduction
This Privacy Policy explains how The Web Innovative Solution Limited, operating the UNEE platform ("UNEE", "we", "our", or "us"), collects, uses, stores, protects, and shares information when you use UNEE.
UNEE includes our mobile applications, website, community features, event discovery services, ticketing services, and related products and services (collectively, the "Services").
By using UNEE, you acknowledge the practices described in this Privacy Policy.
2. Information We Collect
The information we collect depends on how you use UNEE.
2.1 Information You Provide
We may collect information you provide directly, including:
- •Name or display name.
- •Email address.
- •Phone number.
- •Profile photograph.
- •Account credentials or authentication information.
- •Interests and community preferences.
- •Community information.
- •Event information.
- •Ticket and transaction information.
- •Information you provide when contacting support.
- •Information you submit when reporting content, users, communities, or events.
2.2 User-Generated Content
When you use UNEE's social and community features, we process the content you choose to upload or publish.
This may include:
- •Posts.
- •Photos.
- •Videos.
- •Audio.
- •Comments.
- •Polls.
- •Event flyers.
- •Community descriptions.
- •Event descriptions.
- •Messages and other communications.
Some content may be publicly visible depending on the feature, community settings, and your choices.
Content posted in public communities may be visible to other users and, depending on the functionality of the Services, may be discoverable outside the specific community.
Private community content is intended to be accessible only to authorized members, subject to our technical systems and applicable law.
2.3 Location Information
Where you grant permission, UNEE may collect approximate or precise location information from your device.
We use location information to provide features such as:
- •Nearby community discovery.
- •Local event discovery.
- •Location-based recommendations.
- •"Around You" experiences.
- •Improving relevance of the UNEE experience.
You can control location permissions through your device settings.
Some location-based features may not work correctly if location permission is disabled.
2.4 Technical Information
We may automatically collect certain technical information when you use UNEE, including:
- •Device type.
- •Operating system.
- •App version.
- •Browser information.
- •IP address.
- •Device identifiers where permitted.
- •Log information.
- •Crash reports.
- •Usage information.
- •Performance information.
We use this information to operate, secure, maintain, troubleshoot, and improve UNEE.
3. How We Use Information
We may use information to:
- •Create and maintain your account.
- •Provide community and social features.
- •Recommend communities and events.
- •Process and manage ticket transactions.
- •Communicate with users.
- •Provide customer support.
- •Verify accounts, communities, and events where appropriate.
- •Detect and prevent fraud, abuse, spam, and security threats.
- •Moderate content and enforce our policies.
- •Improve our products and services.
- •Understand platform usage and performance.
- •Comply with legal obligations.
- •Protect the rights, safety, and property of UNEE, our users, and third parties.
4. Payments and Transactions
When you purchase tickets or make other transactions through UNEE, payment information may be processed by third-party payment service providers.
UNEE may receive information necessary to confirm and administer a transaction, such as:
- •Transaction reference.
- •Amount paid.
- •Event information.
- •Ticket information.
- •Payment status.
Unless expressly stated otherwise, UNEE does not need to receive or store your full payment card credentials to process a transaction.
Payment providers may process your information according to their own privacy policies.
5. Event Organizers and Attendee Information
UNEE may provide event organizers with information reasonably necessary to operate and administer events.
Depending on the event and applicable functionality, this may include information such as:
- •Attendee name.
- •Ticket type.
- •Ticket status.
- •Booking information.
- •Check-in information.
Event organizers may only use attendee information for legitimate event-related purposes and must comply with applicable privacy and data protection obligations.
UNEE does not authorize event organizers to use attendee information for unrelated purposes simply because an attendee purchased a ticket.
6. Communities and Public Information
Some information is intended to be public when you use UNEE.
For example, depending on your settings and the feature involved, other users may see:
- •Your display name.
- •Profile photograph.
- •Community membership.
- •Posts and comments.
- •Public event participation.
- •Public community or event information.
Before posting information publicly, consider whether you are comfortable with other people seeing it.
7. Private Communities and Communications
UNEE may offer private communities and private communications.
We use reasonable technical and organizational measures designed to protect restricted content from unauthorized access.
However, no online service can guarantee absolute security or confidentiality.
Users should not share highly sensitive information through UNEE unless necessary.
9. Advertising and Analytics
UNEE may use analytics and advertising technologies to understand how users interact with the Services, measure campaigns, improve our products, and provide relevant advertising.
Where third-party advertising or analytics services are used, those providers may process certain technical or usage information according to their applicable policies.
We will take reasonable steps to ensure that our use of such services complies with applicable data protection requirements.
11. Data Security
We use reasonable technical and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet transmission, application, database, or storage system can be guaranteed to be completely secure.
You are responsible for protecting your account credentials and should notify UNEE if you believe your account has been compromised.
12. Data Retention
We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
- •Provide the Services.
- •Maintain business and transaction records.
- •Resolve disputes.
- •Prevent fraud and abuse.
- •Comply with legal obligations.
- •Enforce our agreements.
When information is no longer required, we may delete, anonymize, or securely dispose of it in accordance with applicable requirements and our technical processes.
Backup systems may retain copies for a limited period while backup systems are rotated or overwritten.
13. Your Rights
Subject to applicable law, you may have rights regarding your personal information, including rights to:
- •Request access to personal information we hold about you.
- •Request correction of inaccurate information.
- •Request deletion of your account or personal information.
- •Request information about how your data is processed.
- •Object to or restrict certain processing where applicable.
- •Withdraw consent where processing is based on consent.
Some requests may be subject to legal or operational limitations.
To make a privacy request, contact: [email protected]
14. Account Deletion
You may request deletion of your UNEE account.
When you request deletion, we will take reasonable steps to delete or anonymize personal information that we are not required to retain.
Certain information may need to be retained where required by law, necessary to resolve disputes, prevent fraud, enforce agreements, or maintain legitimate business records.
15. Children and Young Users
UNEE is not intended to be used by children below the minimum age permitted under applicable law.
Where UNEE permits users under 18 to access the Services, we will apply appropriate safeguards required by applicable data protection and child-safety laws.
If you believe a child has provided personal information to UNEE in circumstances where it should not have been collected, contact us at: [email protected]
16. International Data Processing
UNEE may use service providers located in countries outside Nigeria.
Where personal information is transferred or processed internationally, we will take reasonable steps to ensure that the transfer and processing comply with applicable data protection requirements.
17. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
When we make material changes, we may provide notice through the Services or other appropriate means.
The updated Privacy Policy will become effective on the date stated at the beginning of the updated policy.
18. Contact Us
For privacy requests, compliance questions, or concerns regarding this Privacy Policy:
The Web Innovative Solution Limited
Email: [email protected]
UNEE Website: uneeapp.com
We encourage users to contact us if they have questions about how their information is handled.